Shipping policy

Shipping Policy

We are committed to providing you with the best possible shipping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing:

  • Orders placed by 12PM PST are typically processed the same business day. Please note that processing times may vary during peak seasons or promotional periods. Orders placed Friday after 12 PM PST will be fulfilled the following week.

Shipping Rates:

  • Shipping costs are calculated at checkout and are based on the weight of your order, the shipping method you choose, and the shipping destination.
  • Your package may be shipped using a different shipping carrier with an equivalent service level to the one shown at checkout. 

Domestic Shipping:

We offer domestic shipping within the United States. Delivery times vary depending on your location and the shipping method chosen at checkout, but are generally within 2-10 business days.

International Shipping:

We currently only offer domestic shipping within the United Sates.

Order Tracking 

Please ensure that your shipping address is accurate and complete. Harlow Baby is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible.

Shipping Delays:

While we strive to meet our delivery timelines, please understand that unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause shipping delays. We appreciate your patience and understanding in such situations.

Missing or Lost Packages:

In the rare event that your package is lost or missing, please contact our customer service team at support@harlowbaby.co We will work with the shipping carrier to resolve the issue promptly.

Delivery Issues:

If you encounter any issues with the delivery of your order, please contact our customer service team. We will assist in resolving the issue and ensuring you receive your item as quickly as possible.

Contact Us:

If you have any questions about our shipping policy, please contact our customer service team at support@harlowbaby.co 

Changes to This Policy:

Harlow Baby reserves the right to update or change this shipping policy at any time without notice. It is your responsibility to check this policy periodically for changes.